Autoship & Easy Reordering
Never run out of your pet’s essentials again.
Life gets busy — and keeping track of when your pet needs more food, flea treatment, or supplements can be easy to forget. That’s why we created our Autoship option — so you can spend less time remembering and more time enjoying life with your pet.
With Autoship, your favourite products are delivered to your door at the schedule you choose — no stress, no chasing, and no last-minute dashes to the store. Even better? You save up to 15% on eligible items when you subscribe.
Here’s how it works:
How to Set Up Autoship
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Shop
Find the product you’d like to set up on Autoship — just browse as usual. -
Choose Your Frequency
Before adding the item to your cart, you’ll see an Autoship option. Pick how often you’d like it delivered (e.g. every 3 months, every 6 months). You’ll see the discounted price automatically update. -
Check Out and Relax
Once you’ve set it up, we’ll make sure your order arrives on time, every time. You can change or cancel your schedule at any time.
FAQs
Q: How much do I save with Autoship?
A: It varies, but many products come with savings of up to 15% off — on top of our already competitive prices.
Q: I can’t see an Autoship option for the item I want. Can you add it?
A: Absolutely — just email us at customer@petsuppliesempire.com.au and let us know which item you’d like to put on Autoship. If it's something we can support, we’ll happily add the option for you.
Q: Can I update or cancel my Autoship order?
A: Yes! Just log into your account and go to the Autoship Schedules section. From there, you can pause, cancel, change the frequency, or update products — anytime, no fees, no fuss.
Q: Am I locked in once I choose Autoship?
A: Not at all. You’re free to change or cancel your Autoship settings anytime before your next scheduled order is processed.
Still have questions?
Our friendly team is always happy to help. Reach out to us at customer@petsuppliesempire.com.au and we’ll get back to you as soon as we can.