Free Shipping on orders over $49

At Pet Supplies Empire, we're committed to delivering an exceptional shopping experience, and that includes making the delivery process as seamless as possible. Take advantage of our Free Shipping* for orders exceeding $49, available to over 5,000 postcodes within Australia. Exceptions apply for bulky / heavy items or remote areas. Shipping costs if any, will clearly be displayed in your shopping cart.

Cost-Efficiency at the Core

At Pet Supplies Empire, we're committed to keeping shipping costs at a minimum to share those savings with our valued customers. Our goal is to provide quality service without breaking the bank.

Swift Dispatch, Always

We understand the excitement of receiving your order promptly. While we strive to dispatch all items within 2 business days of receiving your order, there may be instances where this timeline is extended. Rest assured, we are dedicated to fulfilling your order as quickly as possible.

Unforeseen Hurdles

Please note that, although we consistently meet our shipping targets and receive positive reviews from customers regarding our prompt deliveries, these estimates are not guarantees. Occasionally, unforeseen events beyond our control may cause minor disruptions. Rest assured, such instances are rare, and we are committed to resolving any challenges promptly.

Special Warehouse Handling

Free shipping does not extend to specific brands housed in a separate warehouse. Please be aware that the following brands are exempt from our Free Shipping* policy: Rufus & Coco, Charlie’s &
Rubies Deerfield (pet costumes).

 
Thank you for choosing Pet Supplies Empire. We appreciate your trust and look forward to providing you with a delightful shopping experience.