Our Story: Small Team. Big Heart.

At Pet Supplies Empire, we’re a small team based in NSW with a shared love for pets — and for helping the people who care for them.

We started this store with a simple goal: to make it easier for Aussies to get the pet supplies they need, without the stress of high prices or limited options. Since then, we’ve grown little by little, thanks to the support, feedback, and kind words from customers like you.

We’re not just here to offer great prices — although we do our best to keep things affordable. What matters just as much to us is making sure you have a wide and useful range to choose from, that you can find what your pet needs when they need it, and that you feel supported every step of the way.

We read every message, reply to every query, and take every suggestion to heart. Whether you're looking for a specific product or just want to let us know how we’re doing — we genuinely appreciate it.

Our range includes essentials for dogs, cats, birds, and fish, and we’re always looking to grow it in the right direction — one that reflects what real pet owners actually want.

Thanks for being here and for supporting a small Aussie business. It means a lot to us — truly.

If you ever need help or want to share a thought, please reach out at customer@petsuppliesempire.com.au. We’re always happy to hear from you.