Reach Out: Email and Support

We’re always happy to hear from you — whether you need help with an order, have a question about a product, or just want to share your thoughts.

You can get in touch by emailing us at customer@petsuppliesempire.com.au or by using the contact form on this page. We do our best to respond to all messages within 72 hours.

Looking for something you can’t find on our website? Let us know! We’re always open to suggestions and are happy to check if we can source a specific item for you.

Thanks for reaching out — we’re a small team, but we’re always listening.